Who Is Involved?
Give the correct name of the person, company or organisation.
Report a Concern
Tell Us What Happened.
Sign in to report a payment, contractor, supplier, rental, employment or business problem.
A verified account is required before you can submit a report or check its progress.
What You Can Report
Choose the Closest Match
You can give more details after signing in.
Payment Problems
Unpaid bills, wages, deposits, refunds or late payments.
Log in to report
→
Contractor or Supplier
Unfinished work, missing items, poor service or late delivery.
Log in to report
→
Rental or Property
Unpaid rent, property damage, deposits or tenancy problems.
Log in to report
→
Work or Employment
Salary, work agreement, staff or workplace problems.
Log in to report
→
False or Misleading Information
False names, false promises or wrong business details.
Log in to report
→
Other Concern
Use this when none of the other options match.
Log in to report
→
Prepare Your Report
Give Clear and Useful Information
Clear details help the team understand what happened.
What Was Agreed?
Explain the payment, work, service, rental or other agreement.
What Went Wrong?
Explain what happened, when it happened and what you did next.
What Proof Do You Have?
Prepare invoices, receipts, messages, photos or agreements.
Supporting files
The report form will accept PDF, JPG, JPEG, PNG, DOC and DOCX files. You may upload up to five files, with a maximum size of 10 MB for each file.
Account Required
Sign In to Submit Your Report
Your account connects the report to you, protects case updates and allows you to check its progress.
Free account registration
Report linked to your account
Case reference and updates
After You Submit
What Happens Next?
Our team will review your report and contact you when more information is needed.
Report Received
Your details and supporting files are recorded.
Information Reviewed
The team checks whether the report is clear and complete.
More Details May Be Needed
You or the named party may be contacted for more information.
Follow Your Case
Use your case reference to view available updates.
What You Receive
A Clear Way to Follow Your Report
Submission confirmation
Case reference number
Requests for more information
Available status updates
Fair Review
A Report Is Not Proof of Wrongdoing
The team reviews the information provided. Where appropriate, the person or business named in the report may be contacted and allowed to respond.
Service Limits
Important to Understand
Submitting a report does not create a legal judgment or guarantee payment, recovery or a specific outcome.
Fees
Free Submission, Clear Costs
Creating an account and submitting a concern are free. If you later request a paid service, the cost must be explained before you agree to continue.
Emergency or legal matters
KitaJagaKita is not an emergency service and does not replace the police, a court, a regulator or professional legal advice. Contact the correct authority when there is immediate danger, suspected crime or an urgent legal deadline.
Need Help?
Not Sure What to Report?
Briefly explain your situation and our team will guide you to the right page.
Report a Concern
Tell Us What Happened.
Sign in to report a payment, contractor, supplier, rental, employment or business problem.
A verified account is required before you can submit a report or check its progress.
What You Can Report
Choose the Closest Match
You can give more details after signing in.
Payment Problems
Unpaid bills, wages, deposits, refunds or late payments.
Log in to report
→
Contractor or Supplier
Unfinished work, missing items, poor service or late delivery.
Log in to report
→
Rental or Property
Unpaid rent, property damage, deposits or tenancy problems.
Log in to report
→
Work or Employment
Salary, work agreement, staff or workplace problems.
Log in to report
→
False or Misleading Information
False names, false promises or wrong business details.
Log in to report
→
Other Concern
Use this when none of the other options match.
Log in to report
→
Prepare Your Report
Give Clear and Useful Information
Clear details help the team understand what happened.
Who Is Involved?
Give the correct name of the person, company or organisation.
What Was Agreed?
Explain the payment, work, service, rental or other agreement.
What Went Wrong?
Explain what happened, when it happened and what you did next.
What Proof Do You Have?
Prepare invoices, receipts, messages, photos or agreements.
Supporting files
The report form will accept PDF, JPG, JPEG, PNG, DOC and DOCX files. You may upload up to five files, with a maximum size of 10 MB for each file.
Account Required
Sign In to Submit Your Report
Your account connects the report to you, protects case updates and allows you to check its progress.
Free account registration
Report linked to your account
Case reference and updates
After You Submit
What Happens Next?
Our team will review your report and contact you when more information is needed.
Report Received
Your details and supporting files are recorded.
Information Reviewed
The team checks whether the report is clear and complete.
More Details May Be Needed
You or the named party may be contacted for more information.
Follow Your Case
Use your case reference to view available updates.
What You Receive
A Clear Way to Follow Your Report
Submission confirmation
Case reference number
Requests for more information
Available status updates
Fair Review
A Report Is Not Proof of Wrongdoing
The team reviews the information provided. Where appropriate, the person or business named in the report may be contacted and allowed to respond.
Service Limits
Important to Understand
Submitting a report does not create a legal judgment or guarantee payment, recovery or a specific outcome.
Fees
Free Submission, Clear Costs
Creating an account and submitting a concern are free. If you later request a paid service, the cost must be explained before you agree to continue.
Emergency or legal matters
KitaJagaKita is not an emergency service and does not replace the police, a court, a regulator or professional legal advice. Contact the correct authority when there is immediate danger, suspected crime or an urgent legal deadline.
Need Help?
Not Sure What to Report?
Briefly explain your situation and our team will guide you to the right page.